I felt well taken care of as a client from beginning to end.
[I] could not have asked for a more professional team with [the] obvious expertise that exceeded my expectations.
Personal touch and follow-up even in late after hours makes Teresa the best loan officer ever!
Highly positive. Teresa and Ashley were knowledgeable, personable, and easy to work with. They clearly wanted us to have a positive home buying experience.
Teresa was great. I was updated throughout the process.
Easy to contact and quick responses.
Working with Teresa was an absolute pleasure. The experience was straightforward and easy. I was updated continually throughout the process and felt well-informed and valued as a client/customer.
My experience with UHM was excellent. All questions were answered quickly and effectively. I especially enjoyed working with Teresa; she was always patient with me, answered any questions or concerns I had and explained anything I was confused about.
It was easy. Teresa was beyond helpful. I knew the timelines and the status of where the application was each week. Wonderful experience.
My experience was great. I could not have asked for a better experience. Thank you all so much.
Working with Teresa was a great experience. She is definitely the best lender I have ever worked with.
Union Home Mortgage was great. We have worked with Teresa Parker before and plan to work with her again if we ever need another mortgage! Thank you for making this part of the home-buying process easy!
From beginning to end, it was easy. Teresa Parker and the staff there kept me informed on where we stood in the loan process and helped me send in the information they needed in order to get a loan for me. Even working between Kentucky and North Carolina, it was an enjoyable experience.
It was great!
Teresa was extremely easy to speak with and answered all my questions quickly and thoroughly. She was available for pre-approval letters at all times and days (even when she wasn't working!). This is invaluable when you're trying to buy a home in a crazy market!
I was very impressed with the responsiveness and communication with UHM. I would highly recommend!
It was an excellent experience made easy by a team that really cares about their clients.
Before I thought refinancing my mortgage was going to be a headache. But working with Union Home Mortgage was a very easy process and kept the stress levels to a minimum. If I ever need to refinance I will do it with Union Home Mortgage.
Nothing to add. Teresa and team are excellent at what they do!
I felt well taken care of throughout the whole process. The ladies that worked on my loan were always ready to answer any questions I had. My experience was easy, and I never felt stressed about the process. Thanks to Teresa and her group!!
Altogether my experience was simply marvelous!! I love talking to Teresa. I thank all of you that had a role in getting me re-financed! This is truly a Blessing for me. I am forever thankful. Thank you.
Very friendly and knowledgeable. Made things quick and easy. Little to no stress throughout the process.
My experience was wonderful. Teresa was amazing supportive and patient.
Professional, friendly, excellent service and help with great humanity.
This was a wonderful experience start to finish. It was quick and easy. No stress. Wonderful communication throughout. I never had to wonder what was going on. Everything was proactive, which doesn’t seem to be the norm in so many business communications and operations these days.
Whole process was done flawlessly. Have not gotten a loan in over 15 years. This was smooth as silk!!
It was perfect. We are extremely happy with the process, our loan and everyone we encountered. I have no complaints. It was an easy process from start to finish unlike other refinances we have done.
Teresa was extremely knowledgeable, efficient and courteous. The entire team was impressive, starting with Teresa. My previous mortgage was with Bank of America, where I definitely felt like I was just another one of millions, here it was more personal, and the terms were better as well!
Mrs. Parker and her team are outstanding, they walked me through everything start to finish, very accessible, professional, just very nice people. I will tell anyone needing a loan that this is the first place you should call.
I experience with union home mortgage is nothing less than excellent. All the information was current and quick. The website was phenomenal.
My experience was a great one. Teresa really made me feel taken care of and well informed throughout the process. This was my first homebuying experience, and one I will never forget. I can only hope my next one will be this easy and pleasant.
Professional excellence and efficiency.. Outstanding guidance throughout the entire process. Always available and quick responses to questions.
Good communication with client, everything was explained, stress free experience. Already referred two families to UHM and will in the future. Great job! Thank you so much!
This was a very positive experience that made me feel comfortable and confident with my home purchase. I found the materials/portal/emails from Union Home to be very helpful and educational. The level of customer service that Teresa provides is really unbeatable.
Teresa and Ashley were wonderful and helpful. The system with the communication and documents makes it super convenient. Loved receiving milestone video updates. They promised and they delivered!
I had a fantastic experience with UHM and all of the staff here in Durham! I will recommend them to friends when I get the chance.
Teresa and her team made the mortgage process stress free from start to finish. There was never any doubt in my mind that the closing would happen as scheduled and with no surprises! They are the best.
I had an excellent experience working with Teresa and her team. They were knowledgable, personable and got me great terms. I would highly recommend to anyone looking to finance a home.
10 out of 10. UHM is excellent and Teresa Parker and her team are excellent. Could not recommend them enough!
Excellent sums it up. I really like Teresa and her team. The process was quick but detailed in the right way. My mother is now working with Teresa and UHM for her own home loan.
Everyone has been very helpful and responsive to any questions that I’ve had. They’re very informative and good at explaining everything needed throughout my time working with them.
The experience was overall really good, sending required info was simple and clear in how to upload it. When we did have questions they were answered quickly.
My overall experience was excellent! Everyone I had contact with was courteous and friendly. I was kept informed of the status of my loan and the process on a regular basis. My questions were answered very quickly.
This was the best experience I have had with a house loan. From the first call to the last was absolutely the best experience. Teresa Parker and team were fantastic to work with. I am very fortunate that my realtor suggested Teresa Parker!
The whole process and the advice offered in our refi was very professional and expedient. Each step was easy to work through and any questions were answered by the UHM representatives.
My overall experience is great. I appreciate the relationship we have built and trust in the estimates and long term maintenance of the loan once approved.
Our experience with Union Home Mortgage was great. Our interaction with Teresa and Tammy excellent since the beginning. Their loan offer was excellent.
I was very pleased with UHM. Effective communication and readily available staff to help guide me through the financial aspect of home buying.
I had an excellent experience working with Teresa Parker at Union Home Mortgage. From the start, she was incredibly available for my questions and for support. She was quick to respond when I needed pre-approval letters and worked incredibly fast to meet my closing deadline.
Very communicative. I got email updates where the loan was in the process every week. Teresa and Tammy were quick to reply to emails and answer questions. I've talked to a few loan agents and only Union Home Mortgage was able to do the refinance on this property. Thanks to Tammy Chambers and Teressa Parker for the great service!
Homebuying and refinancing was painless with Teresa and team. They consistently provide top-notch customer service. I will highly recommend UHM to anyone!
My experience with UHM was amazing. Teresa is extremely generous with her knowledge of purchasing and refinancing. It made our decision very easy. The whole process was efficient and professional.
5 Stars!!! Everyone was helpful and knowledgeable. I never had to question where I was in the process. It was a great experience.
Your company was a God send! Teresa made us feel like family! If anyone wants to buy a home, I will definitely recommend them to UHM and send them right to Teresa Parker.
We couldn’t have asked for a more efficient and kind team! Awesome from start to finish!
Outstanding. Teresa is great to work with. As always, she listened to understand our goals and shared her knowledge to let us know where we stood. As a result, the process worked seamlessly and efficiently. Completely pain free. How it should be. We'll be back, and will continue to refer others as those opportunities arise.
Teresa Parker is amazing. UHM is so lucky to have her on their staff. She is courteous, attentive to details and super fast with responses. I hope she receives kudos for her going above and beyond.
Everything was smooth. Always clear with what I needed to do. Always knew what the next steps were.
This is our seventh home purchase and UHM was one of the best mortgage companies that we have worked with. Thanks to the team at UHM!
This is our seventh home purchase and UHM was one of the best mortgage companies that we have worked with. Thanks to the team at UHM!
The team was amazing and working with them was a breeze. I wasn’t left out of changes that took place throughout the process because it was communicated. I was able to reach team members with questions I had via phone, text, or email.
AMAZING! Teresa from Union Home Mortgage was able to get us approved faster and easier than other lenders. She was working late evenings and weekends to get our loan through quickly because we had a tight timeline to close. Her knowledge allowed her to quickly choose the best path for us. Teresa was so friendly and fun to work with and made this process totally stress-free. We'll definitely be using UHM for our future needs!
My experience was positive from start to finish. Teresa and team were competent, caring and exceeded all my expectations. This is my third home purchase and by far it has been the best experience I have ever had.
Super easy process, all remote, and the team was very thorough with lots of reminders which was helpful for my busy work life!
It was beyond excellent. I am grateful for all that Teresa Parker to ensure a smooth and speedy process.
Fast, friendly, and knowledgeable. We ended up at UHM after working with another lender, and the difference in communication and competency was night and day.
Professional, knowledgeable, pleasant and on time. The overall process allowed me peace of mind.
It has been an absolute pleasure working with UHM to secure financing for my first home. The process was quick and easy. Cannot brag about Teresa and her group enough!
Great, smooth, professional experience. Great communication. Love the technical capabilities and email status updates. Great team!
I felt it was very efficient. Everyone was very easy to communicate with as well!
Teresa's team is the best! They make the procedures go smoothly, communicated with me about everything and explained details which make me understand everything and expected what comes next.
Teresa was very helpful along the entire process. Her team kept us on track from the beginning and communicated all the expectations they had from us. They made the information gathering easy and kept us informed during the underwriting process. They even showed up to the closing. Overall above expectations!
We had an extremely positive experience with UHM. Teresa was wonderful. She explained everything to us and answered all of our questions. Her entire team was quick to respond and kept us up to date on all of the progress with our loan. We would highly recommend them to anyone.
Every time I have worked with Teresa has been great. She's proactively helped me to foresee upcoming problems. And she's also help me work through any problems that come up with my closing process even if they aren't directly about my loan!
Union Home Mortgage is wonderful! The team was incredibly patient and consistently gracious while guiding me through my first home buying experience. I appreciate Teresa and Tammy for being accessible and knowledgeable whenever I had questions or didn’t understand something. You all are awesome!
We were impressed with the updates on where we were in the loan process. The videos were an added touch that was very nice!
My experience was exceptional! Teresa was friendly and professional. The process was well documented, and each step was communicated effectively. It was the smoothest and quickest mortgage process I’ve experienced.
They really saved my homebuying experience coming in at the last minute to help with my loan!
It was fantastic. Teresa and her team were fast and efficient. They didn’t want to waste our time and money which I appreciate.
It was wonderful! Teresa and UHM was willing to explain things until I felt confident I was making the right decisions.
Working with Theresa was great! She made everything simple and not over complicated.