Rhonda was responsive, always willing to answer questions and made the experience painless and easy.
It was a very simple process because the necessary documents were clearly detailed and processed efficiently once received. We were kept informed and given thorough information and Rhonda provided excellent service throughout the process.
Overall great experience. Again, Rhonda was very knowledgeable and efficient in doing her job. Quick turn around on communication. Would definitely use again and would refer to others.
Rhonda deserves a promotion, or at the least to be Employee of the Month. She is very, very good at her job.
My overall experience was amazing. My husband and I have absolutely no complaints and will refer everyone we know to Rhonda and UHM. She made one of the most stressful times completely stress-free!!
Top notch!
Rhonda with Union Home Mortgage provided outstanding customer service. She was on top of all of the paperwork. When she received a request for information she needed from us, she forwarded it to us immediately, then forwarded our responses as soon as she got them. I enjoyed working with her.
Absolutely fantastic!! Everything was super quick and it was a great experience. Rhonda was the best!!
Getting approved for a home loan is a fairly grueling process, but my Union Home Mortgage loan officer was as professional, pleasant and efficient as anyone I've ever worked with!
Rhonda was great and always did what she said she would do when she said she would do it. Everything went smoothly.
Excellent customer service! Fast and responsive. I’ve used them twice now and they are the best!
It was easy and fast. I have already given you a new client.
Everything was easy and very efficient. It was a great experience and I liked having the option to close at home. Rhonda is a great person! You very honored to have her represent your company!
Agent was very professional and efficient. Always available for questions.
Rhonda is very professional and friendly. I was very pleased with the service. Thank you.
The experience was smooth, it didn't require a lot of my time. It was easy and effortless...Outstanding!!!!!
My experience with UHM was a great benefit to me. I was able to refinance and everything was done before the holidays.
We enjoyed our experience with UHM. Their guidance through our first mortgage was excellent and we would recommend them to anyone!
We can’t thank UHM enough for their kindness and professional courtesy. The experience for our first loan was great and the sequel refi lived up to the first story we loved so much. We appreciate the partnership and recommend UHM to anyone looking for a next level mortgage company!
OUTSTANDING! The level of service, care, and attention from Rhonda was beyond expectation. We had and have complete trust in her and Union Home Mortgage.
I've had the best experience with UHM, specifically with Rhonda Mascarella, who has helped me personally multiple times and has taken good care of anyone I refer over to her.
The loan process with Union Home Mortgage was seamless. I will be referring friends and clients to Union Home Mortgage in the future and will check with them when I refinance my new home that I hopefully plan to build in the near future. Thanks a million.
The loan process with Union Home Mortgage was seamless. I will be referring friends and clients to Union Home Mortgage in the future and will check with them when I refinance my new home that I hopefully plan to build in the near future. Thanks a million.
Great support, caring team doing what was best for my family. Made a very stressful life event a little more tolerable
Our experience with Union Home Mortgage was excellent. They were easy to communicate with and always answered any questions we had in a timely manner. I will definitely recommend someone to Union Home Mortgage who is looking to buy a home or refinance their home.
I was very inexperienced going into the mortgage process and I could tell right away that the loan officers at UHM were knowledge. The representative that I had contact with was personable and incredibly helpful. They walked me through the process every step of the way and answered all my questions.
It was an easy process and it was an excellent experience. I chose to refinance with UHM because I knew it would be an easy and efficient process.
Rhonda is a blessing to work with, she took the time to walk us through everything. She was very informational and helpful as this was the first time we have ever went through refinancing. We recommend her to everyone we know when they mention refinancing or when buying a home for the first time!!
Not my first mortgage experience, but definitely the most pleasant one. My agent made the whole process exceptionally smooth, was easy to reach, and communicated throughout the process.
Rhonda M. was great to work with, quick to answer questions, and got us an amazing rate. I have already referred people to her!
This is our second mortgage with UHM. The first went so well we knew it was the place to go for number two. And this experience was just as painless as the first. Great team all around!
I will recommend Rhonda Mascarella to anyone I know that is needing mortgage services. I have no doubt she is at the top of her field and it shows in every step of the process.
UHM was the beat loan experience I’ve had to date. They were easy to reach and quick to respond. I couldn’t have asked for a better experience all around with them.
We live in Michigan and we bought a home in North Carolina. Due to the pandemic and the way the housing market is right now, the house search was extremely difficult and frustrating. UHM made the mortgage go smoothly even though we did it all remotely.
It was a great experience! Not only did I pay off an HVAC repair that I had financed last year, but I also cut over 30 months off of my mortgage, and kept my mortgage the same. Additionally, the money that I got back (skipping two payments, some money at closing and the money in my escrow account) is enabling me to pay off another credit card debt. So, by refinancing my home, I cut down my monthly bills by over $200.
Rhonda Mascarella was fantastic! She went above and beyond to help me. Highly recommend!
I am thankful that we were able to close within 30 days. It made it easy to get the ball rolling and close on our dream beginner home.
Overall it was what we needed and I am glad it all worked out and we chose the right company for us for the next 30 years!!!!
I am glad we went with UHM this go around. The process was smooth and easy and with prior history it just made the process more reassuring. From the moment we started looking at houses to the final closing moment Rhonda was always there for me whether it was a phone call, text or an email making sure we were going to have everything we need.
This experience was incredible, I was very nervous through this process but was relieved by the great service and experience.
Wonderful experience. Rhonda was so helpful as always!
Rhonda is truly the reason I came back to UHM. She provides exceptional service every time. She makes the entire process so easy and always communicates from beginning to end.
UHM stands for customer service at the highest level. We are impressed with the knowledge our loan officer and team has, we immediately knew we could trust them as they were putting our needs first. The process was effortless with the online portals and the educational videos helped us understand what was next for us.
Rhonda Mascarella is what good mortgage reps should aspire to be. From the time our real estate agent introduced us to Rhonda, she had felt like a family friend, with our interests as her priority.
Thank you to Rhonda Mascarella. I could not have done this without her guiding hand and I am forever grateful. Please know that when anyone needs her services, I will recommend her.
The experience was excellent! If services are ever needed again I would definitely use them.
I would have to say this whole process was seamless. From start to finish we always knew where we stood in the process. Rhonda stayed on top of things and put the time in that was needed to make this loan happen. Without her expertise in what she does this loan would not have happened in time.
Rhonda and her team are awesome! Thank you for helping me purchase my new home!
I definitely will be referring UHM to friends who are looking to buy a home. I will also be referring them to use Rhonda she truly is an asset to your company. I can honestly say she along with my agent made the home buying process not so daunting and scary.
My experience with this company was 10/10. I had no issues they understood my problems and helped me until the very end! They communicated through the whole process and answered any questions I had.
UHM is great!! Rhonda and her team were always a step ahead. I never had to guess the next step. I would recommend friends and family to Rhonda, you would not regret it.
Absolutely wonderful! Rhonda and Jordyn were so pleasant and knowledgeable this seemed like a breeze. I highly recommend that team to anyone.