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I threw Brooke several curve balls after application for my mortgage. She reacted quickly to each one of my issues and had the answer for each one to allow the process to move forward.
Brooke is very personable, reachable and passionate about helping her clients. Amazing service, outstanding employees and thorough reviews of the documentation. Extremely pleased with the results.
UHM is reliable and informed. When an issue arose or a question needed answered, it was taken care of promptly and swiftly. Our experience with UHM was great for first time buyers. The process was explained from beginning to end and assistance was prompt.
Absolutely phenomenal experience with UHM and the entire team! Every person we communicated with were professional and very prompt with replying to any questions we had. We would absolutely recommend them to anyone looking to finance a home!
Brooke was super responsive 100% of the time and always explained things when I had any questions. She made the experience much smoother than I anticipated having never done this before.
Brooke was very kind and extremely helpful.
Fantastic! Brooke was easy to contact and always willing to talk through things.
Amazing customer service from Brooke and Cheri. Brooke's knowledge and communication helped set me at ease.
Brooke was attentive and answered all of my questions - even the ones I asked a million times! She walked us through our first homebuying process so that we felt confident! Overall, my husband and I had a great experience with Brooke and the UHM team.
My experience with Brooke UHM was superb! Her communication was timely and always supportive when walking me through the process. I would highly recommend her to anyone who is looking at purchasing a home!
I had lots of questions and Brooke and her team were happy to help. We worked well together each step and were ready to close way before deadline.
Brooke walked me through every scenario from start to finish so that there was never any unexpected surprises or misunderstandings. She always took time to answer any questions I had.
Incredible, fast, efficient process. I'll be working with Union again!
Overall it was a great experience. The team was very professional and know their business!
Brooke helped us by guiding us in a way that saved us money and put us in the best position possible for closing as quick as we could. Our situation was unique and Brooke was prepared.
Convenient and transparent.