Shelly Winston
Loan Officer
[email protected]
Phone: (423) 551-6081
Mobile: (423) 902-8237
6085 Arbury Way | Suite 201
Ooltewah, TN 37363
NMLS 1139177
Licensed in: TN, GA
TN 117480 | GA 43542
Shelly has been working as a residential loan officer for nearly a decade. She loves being able to guide people through one of the most special journeys — the journey to a new home. Shelly places a high value on honesty and integrity, even if a situation is no ideal. She understands that this is one of the largest purchases anyone makes in life, so she always tries to treat her clients how she would like to be treated. She personally has lived in Tennessee for almost all her life, and she loves everything about the Tennessee area and the people in it! Shelly has also been blessed with a wonderful husband and two beautiful kids. In their free time, they love to travel together and spend time on the basketball court!
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What Customers & Realtors Say About
Shelly Winston
29 five-star reviews
Isidro T.
06/26/2026
Awesome communication from UHM, timely response for the mortgage application and process, excellent results!
Richard B.
06/24/2026
Great communication and explanation of everything from beginning to close
Katherine S.
03/21/2026
Shelly was absolutely amazing. She was on point every step of the way and put up with my questions and stressed out moments beautifully. No matter when I reached outta to her for guidance she was responsive quickly. The whole process went quickly and smoothly and I couldn’t be more pleased wiith Shelly and the team at UHM.
Kylie W.
02/06/2026
Seamless and stress less experience as a first time home buyer.
Morgan W.
12/15/2025
Matthew N.
11/11/2025
Matthew S.
11/05/2025
Shelly was clear, communicative, and efficient. She was quick to respond to emails and phone calls, and was always willing and happy to help answer my questions. She was thorough and the process was smooth
Andrew H.
11/02/2025
Good
Mark H.
10/12/2025
I had a fantastic experience are really appreciate all of the assistance that Union Home Mortgage and Shelly specifically gave with all of our travel/work hurdles.
Desiree D.
09/29/2025
I'm very pleased with the entire experience. Shelly was amazing to work with. She was present the entire time (through email and calls) which helped me navigate the stresses of homebuying, especially as a 1st time Homebuyer. I will recommend Shelly and UHM to anyone purchasing a home, or refinancing one.
Pamela W.
09/28/2025
Working with Shelly Winston was a complete joy. She went above and beyond even contacting after hours if we had a question .
Eric W.
09/04/2025
Tara S.
08/29/2025
Hollie K.
07/15/2025
Montserrat G.
07/15/2025
Savannah A.
06/09/2025
It was a great experience getting to work with Shelly and get our house refinanced to a better rate.
Joshua O.
05/30/2025
Donald A.
05/05/2025
This was the best experience getting approved for a home loan. Shelly helped me every step of the way.
Kristina H.
03/18/2025
Great experience! I will definitely use Shelly again, should I ever need another home loan.
Parker B.
03/02/2025
My experience was great. 10/10
Martha S.
02/28/2025
Stephen Z.
01/21/2025
Very satisfied with the high level of customer service provided throughout the process.
Patrick M.
01/13/2025
Shelly did an outstanding job. She communicated well and truly wanted to do all she could to complete the loan process.
Francisco V..
As a first time buyer, everything went very smoothly and very quick. Thank you UHM! I don't know what I would do with out you guys!
Working with Shelly was wonderful. She was very responsive and was always ready to answer all my questions. Shelly is very knowledgeable and always kept me up to date with any changes that came our way. Grateful for her help in this process.
Nina J..
She is the consummate professional. She answered every question and always answered my emails promptly! She is very knowledgeable, caring, and friendly! I loved working with her on this loan
Detrus G..
Shelly exceeded all expectations. She always had a positive attitude. She answered our questions rapidly and thoroughly. Her attention to detail helps us complete tasks in a timely manner. She was always there to answer questions anytime.
Shelly was wonderful to work with! Asa first time home buyer, I had lots of questions and she went above and beyond to make sure I had all the answers and was comfortable with the entire process(night or day!!). Would definitely use her services again if the need arose! We are LOVING our new home!
Kristin H.