The process was pretty smooth overall considering the complexity of our issues. The timely emails we received kept us up-to-speed and the overall process was fairly quick.
Don Russell and his staff are knowledgeable, fast, efficient, and get the job done when others can’t. They answer your call at any time and make things as convenient as possible.
Don was a pleasure to work with. He helped me with both my mortgage and refinance. Overall a great experience. Always kept me informed as to what was going on and answered all of my questions in a timely manner.
Don and Riam both responded in a timely fashion to all my questions.
Best mortgage experience ever.
Best mortgage experience ever.
Excellent.
Wonderful professional experience who know absolutely everything about the entire process and all things involved. Zero surprises, complete transparency, amazing communication, never left in the loop or confused about anything. Made buying a home extremely hassle free and non-stressful.
It was great; very easy and a smooth process. Loan officer and processor were very responsive and always available.
Don and Riam were top notch and provided excellent service. Thank you!
We have multiple loans with UHM and all have been exceptional service.
Wonderful professional experience with people who know absolutely everything about the entire process and all things involved. They make you feel like family and not just a stranger borrowing money for the biggest financial decision/investment in your life.
It was an excellent experience. No surprises. Everything was disclosed and transparent.
I had a great experience from start to finish working with Don.
Great, painless experience!
The experience was seamless. From start to finish Don and the staff provided a high level of service and took care of all our needs.
The experience was seamless. From start to finish, Don and the staff provided a high level of service and took care of all our needs.
I have only good things to say regarding my experience. It was a pleasure working with Don.
I have only good things to say regarding my experience. It was a pleasure working with Don.
It wasn't as bad as I had remembered in the past buying a house. UHM were very efficient and timely in the process, they kept me well informed along the way.
Fast. Efficient. Communicative. Everything I want in a stressful enough situation of buying a house.
The experience and patience of the all the people that we worked with made this process bearable. This was not our first refinance, and the procedures have changed but not the paperwork. Nevertheless, this was worth the time involved. This refinance will make our lives much easier in the future.
Great experience! Donny Russell provided the personal touch that will keep me as a future customer. I will happily recommend Donny to others.
Donald Russell is extremely helpful and I knew he would make this experience as simple for me on my end that he could.
I was very pleased with my loan officer, Don Russell. He was polite, courteous and he answered all my questions.
It was great and should rates drop again or I need to finance another home, Don Russell will be my first call!
I had an overall excellent experience with the mortgage with Union Home Mortgage. I would highly recommend Don Russell and his staff to any of my family and friends.
Excellent. Processed my refinance in a timely and professional manner with no surprises. Always kept me informed of the progress. The videos were very helpful and informative. Thank you Don & Riam. Great job.
Working with Don Russell and his team was a good experience. They walked me through each step of the process making it very easy.
Don was there every step of the way. He guided me through the process. Not a bad word to say about the experience. I will recommend to anyone seeking to refinance.
Everything went smooth. UHM process was great and our mortgage person was 100% available whenever we needed him.
My overall experience was really great. It was our first time buying a home and we were nervous about the process but Don helped us and was always available to answer any questions we had. He was super quick with responses and when we needed a pre-approval. We will be using UHM for future home purchases!
I was pleasantly surprised at what a wonderful experience this was! I never had to leave my home for anything. My agent, Don Russell, was fabulous! He returned my calls in a very timely manner and explained all the documents explicitly. Very knowledgeable in his field. Thank you for this opportunity
It was great, this is the 3rd mortgage I have done with them. I will continue to give them my business.
From beginning to end my experience was great. I was kept in the loop with everything. If I had questions they were answered promptly. If I needed help with something I was instructed on how to do it.
The best closing experience I have ever had, and I have had several. I never had to leave my home. I never had to wait for a callback. I would definitely use them again.
Don was referred to me by my trusted financial planner. He was always available to answer questions. He and his team used remote capabilities to make documentation gathering much easier.
Everything was extremely smooth. Easy to upload documents through the apps and Don was in constant communication through each step needed for a smooth closing!
Great customer service, and loved doing business with them!
Experience was good. Process went by smoother than what I expected!
Don and Riam made the whole mortgage process simple, transparent and effective from the qualification letter through the closing.
Diligent, transparent with the process, excellent communication and availability. Best home buying experience I’ve ever had!
Our UHM broker, Don Russell, is the best! He is very transparent and efficient. He is quick to respond to questions and offers multiple options and advice.
It was a pleasure dealing with Don Russell. He helped overcome the difficulty of not being able to log into our account.